Reservation Policies
Booking Policies:
? The value of each additional person is $ 35 USD
? According to our internal regulations and security policies,
recommends you take special care to register all the people who enter the suites.
? The value of hotel insurance is $ 8,000 VAT included and it is
agent by person
? No-Show: RESERVATIONS MUST BE CANCELED WITH A MINIMUM OF 48 HOURS
PRIOR TO ARRIVAL TO AVOID THE COLLECTION OF THE NO SHOW, WHICH CORRESPONDS TO THE ACCOMMODATION OF THE FIRST NIGHT MORE TAXES.
? The Check-in time is from 3:00 PM, in the same way the
Check-out time is at 1:00 PM, if you decide to perform a Late check-out, you must inform reception to avoid charging an additional night and will be subject to availability. From 1:30 pm Late Check Out will be charged, the value corresponding to one night.
? The first night of your stay must be canceled at the time of
check-in
? Account cuts will be made when your balance rises to
$ 2,000,000, which must be paid on the day of the cut.
? Noisy parties or celebrations are allowed inside our
facilities.
? Reservations must be canceled with a minimum of 24 hours prior
upon arrival to avoid the collection of the No Show, which corresponds to the accommodation of the first night plus tax of 10%.
? From 1:30 pm Late Check Out will be charged, the value
corresponding to one night.
? To guarantee the reservation, we thank you for sending us a number
credit card with expiration date or the letter of guarantee of the company detailing the consumption that will cover the guest.
? In case of an early departure, you must notify the reception with 12
hours in advance or the 50% charge will be charged on the established rate.
? We welcome Resolution 1956 of the Ministry of Protection
Colombian in which smoking is prohibited in public and closed spaces throughout the country.
? The Check-in time is from 3:00 PM, in the same way the
check-out time is at 1:00 PM, if after this time you are going to perform your Late check-out, you must inform reception to avoid charging an additional night and will be subject to availability.
? The value of each additional person is $ 35 USD
? According to our internal regulations and security policies,
recommends you take special care to register all the people who enter the suites.
? The value of hotel insurance is $ 8,000 VAT included and it is
agent by person
? No-Show: RESERVATIONS MUST BE CANCELED WITH A MINIMUM OF 48 HOURS
PRIOR TO ARRIVAL TO AVOID THE COLLECTION OF THE NO SHOW, WHICH CORRESPONDS TO THE ACCOMMODATION OF THE FIRST NIGHT MORE TAXES.
? The Check-in time is from 3:00 PM, in the same way the
Check-out time is at 1:00 PM, if you decide to perform a Late check-out, you must inform reception to avoid charging an additional night and will be subject to availability. From 1:30 pm Late Check Out will be charged, the value corresponding to one night.
? The first night of your stay must be canceled at the time of
check-in
? Account cuts will be made when your balance rises to
$ 2,000,000, which must be paid on the day of the cut.
? Noisy parties or celebrations are allowed inside our
facilities.
? Reservations must be canceled with a minimum of 24 hours prior
upon arrival to avoid the collection of the No Show, which corresponds to the accommodation of the first night plus tax of 10%.
? From 1:30 pm Late Check Out will be charged, the value
corresponding to one night.
? To guarantee the reservation, we thank you for sending us a number
credit card with expiration date or the letter of guarantee of the company detailing the consumption that will cover the guest.
? In case of an early departure, you must notify the reception with 12
hours in advance or the 50% charge will be charged on the established rate.
? We welcome Resolution 1956 of the Ministry of Protection
Colombian in which smoking is prohibited in public and closed spaces throughout the country.
? The Check-in time is from 3:00 PM, in the same way the
check-out time is at 1:00 PM, if after this time you are going to perform your Late check-out, you must inform reception to avoid charging an additional night and will be subject to availability.